Active You -Reduced mobility travellers 'should ask for help'

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08/02/2012

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Home »News »Motoring-Mobility News

Reduced mobility travellers 'should ask for help'

17/08/2009

Air passengers who suffer from reduced mobility should not hesitate to ask for help at airports or during flights, according to the Association of British Travel Agents (Abta).

Abta urged holidaymakers with mobility concerns to inform their airline they will need assistance at least 48 hours before they are due to travel to avoid delays.

Mark Tanzer, Abta chief executive, said: "Many people can feel embarrassed about asking for help, but then find they need it when they arrive at the airport and are faced with a long walk to the gate.

"The travel industry is more than happy to provide assistance and there is no shame in asking for it."

Last year, the Person with Restricted Mobility regulation came into place making it illegal for agents to refuse to take bookings from disabled people.

It states that persons with reduced mobility are entitled to receive, free of charge, assistance in airports and on board aircraft.

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